The Inner Structure of the UX Honeycomb

Since the term “User Experience” was coined in the 90s, its interpretation has gone through a series of iteration. One of the excellent examples of explaining User Experience was Peter Morville’s UX Honeycomb, which describes the 7 parallel pieces of User Experience.

As inclusive as the UX Honeycomb, the 7 pieces are not separated from each other. This short article examines the inner structure of the UX Honeycomb, aiming to give a better picture of the links between the pieces.

Take a closer look at the 7 pieces of the honeycomb. It connects the rational brain to the emotional brain via three bridges.

The site must be credible, which helps the user feel the product is desirable.

The site should also be accessible, which reduces the perceived distance between the user and the product, hence it feels accessible.

The design should also be useable. Only when it’s useable and can show a path from the problem to the solution, will the user feel the product is useful.

The emotional brain senses the product is desirable, finable and useful; that leads to the final emotion of finding the product valuable. Each of the seven pieces of the UX Honeycomb is well-aligned into an organic system that brings the design to life.

Next time when you’re using the UX Honeycomb as the criteria for your design, experience both rational effect and the emotional effect. When the product is perceived as high value on both channels by the user, that is when the product becomes truly valuable.